Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

Incident Report for WileyPLUS

Resolved

This incident has been resolved.
Posted Jan 23, 2026 - 08:12 EST

Monitoring

At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.
Posted Jan 22, 2026 - 21:33 EST

Update

Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/
Posted Jan 22, 2026 - 21:21 EST

Update

Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.
Posted Jan 22, 2026 - 20:07 EST

Identified

Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.
Posted Jan 22, 2026 - 18:58 EST
This incident affected: WileyPLUS.